Ultimate Responsive Image Slider Plugin Powered By Weblizar
During the weekly Visit/s our consultant will:
- Act as if he is one of your employees without being on your company’s payroll
- Will show early at the morning at the customer’s regular attendance time and leaves at the customer’s regular departure time, typically 9:00am to 5:00pm.
- Will take his job-orders from the customer’s IT coordinator to solve all IT problems.
- Will coordinate between the customer and all support sections under the technical support department at GTGIT to widen the support coverage should be given to the customer.
- Moreover; our consultant will handle communications and reporting issues with customer’s external parties such as IT internal/external auditors, Internet Service Providers (ISPs) … etc.
Technical services provided by GTGIT staff shall include -but not limited to- :
- Helpdesk, support, troubleshooting and problem-solving for all IT devices.
- System administration and servers problems involving software faults.
- Set-up and configuration of new hardware.
- Solving Hardware defects or failure need to be maintained.
- Checking security updates of Microsoft operating systems.
- Virus scanning, cleaning and updating virus definitions.
- Installing, adjusting and fin-tuning common-used software (Windows, Office, Anti-Virus)
- Network administration & troubleshooting, Checking network components and LAN connectivity, and checking backup process.
- LAN & WAN utilization tests and following up communication lines.
- Setting up security policies for entire network (Servers, Clients)
- Smart phone support.
- Significantly reduce the cost of the IT department to up to 50% by reducing the number of divisions and staff recruited. And only hire dedicated IT team to handle and develop the ERP systems & applications directly related to the client activity.
- Reduce the indirect cost of employment such as Income & payroll taxes, social insurance, healthcare programs, dividends, mobile and car allowances, etc..
- Improve the quality and level of performance, expertise and experience associated with your IT function while gaining an unbiased perspective.
- Remove management headaches associated with administering benefit plans, hiring and employee evaluations
- Eliminate the impact of employee turnover at your organization.
- Continuity of technical services regardless of certain employee persistence.
- Improve company focus allowing more attention to business and profits growth.